Shipping and Returns
Standard shipping rates by weight:
West Malaysia: From RM8 onwards
East Malaysia: From RM15 onwards
Singapore: From RM30 onwards
Ready to dispatch in 1–3 business days. A tracking number will be sent once items are dispatched.
We currently only provide shipping within Malaysia and Singapore. International shipping to other countries will be considered on a case-by-case basis. Standard shipping rates vary by country. Please write to us at firstname.lastname@example.org to enquire further.
We are unable to advise the cost of handling fees, duties and taxes incurred as we do have control over them. We recommend checking with your local customs office for current charges before you place an order with us.
Plush and Tote Bags: All sales are final and are not eligible for return. We check every single order to ensure they are free of defects before shipping them out.
T-shirts: All sales are final and are non-refundable. For size exchange, we must be notified within 7 calendar days upon receipt of goods. Return postage will have to be borne by the buyer. Products can be exchanged provided they are in new and original condition with original product packaging.